Effective Date: 17-12-2025
Welcome to Taxbezzie.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using Taxbezzie.com, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.
2. Services Offered
Taxbezzie.com provides professional assistance for individuals, including but not limited to:
German Income Tax Refund services
German Social Security Refund services
Old Age Pension application and related advisory services
3. Eligibility
To use our services, you must:
Be at least 18 years of age
Provide accurate, complete, and truthful information
Be eligible under applicable German and/or Indian laws
4. Payments and Advance Fee Policy
Certain services require an advance payment to initiate processing.
The advance payment helps us allocate resources and prioritize your case, enabling faster and smoother processing.
The advance amount shall be adjusted against the final invoice raised upon completion of services.
The remaining balance, if any, must be paid before final submission or delivery of documents.
Service fees, including advance amounts, may vary depending on the service and are communicated prior to engagement.
- All payments are non-refundable, except as explicitly stated in our Refund and Cancellation Policy.
- Taxbezzie.com reserves the right to revise service fees at its discretion.
5. User Responsibilities
You agree to:
Provide accurate and complete documentation and information in a timely manner
Cooperate during the service process to avoid delays
Accept responsibility for delays or rejections caused by incomplete, inaccurate, or late submissions
6. Service Level & Processing Timelines (SLA)
The processing timelines stated by Taxbezzie.com constitute an internal Service Level Agreement (SLA) and refer solely to the time required by Taxbezzie.com to prepare, review, and file the tax return or application, subject to the timely receipt of advance payment and complete, accurate documentation from the user.
Under normal circumstances, the standard internal processing time under this SLA is approximately 3 to 7 working days from the date of receipt of advance payment and all required documents.
Delays caused by incomplete, incorrect, or additional documentation requirements may result in an extension of the SLA timelines.
- Timelines related to review, approval, refunds, or responses from tax authorities, social security offices, or other government bodies are outside the scope of this SLA and are not included in the processing timelines committed by Taxbezzie.com.
- Taxbezzie.com does not guarantee outcomes or timelines governed by external authorities.
- Working days exclude weekends, public holidays, and delays caused by client-side clarifications.
7. Disclaimer of Guarantees
We do not guarantee refund amounts, approvals, or processing speed.
Final decisions rest solely with tax authorities, social security offices, or pension authorities.
Taxbezzie.com shall not be responsible for outcomes beyond its control.
8. Limitation of Liability
Taxbezzie.com shall not be liable for:
Losses arising from reliance on information provided
Delays or rejections due to user-provided inaccuracies
External or governmental delays or system failures
9. Intellectual Property
All content on Taxbezzie.com, including text, logos, and graphics, is the property of Taxbezzie.com and may not be used without prior written consent.
10. Privacy Policy
Your use of our services is subject to our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.
11. Changes to the Terms and Conditions
Taxbezzie.com reserves the right to modify these Terms and Conditions at any time. Continued use of services constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Delhi.
13. Contact Information
For questions or clarifications, please contact:
- Phone: +91 8860984768
- Email: contact@taxbezzie.com
- Address: Paschim Vihar, New Delhi, India
By accessing or using our services, you agree to these Terms and Conditions.